Returns accepted in original unopened packaging only, with receipt within 45 days and a credit will be issued to your account.
Frequently Asked Questions about the Product Return Policy
1. How long does it take to receive credit for products I returned?
Generally it takes 2–4 weeks before you see a credit on your credit card or receive a refund check. Refunds are provided by the same means as the payment on your original purchase.
2. I received a damaged product. What should I do?
Please contact us and one of our Service Center consultants will arrange for a replacement.
3. I received the wrong product. How do I get this corrected?
Please contact us and one of our Service Center consultants will arrange for a replacement.
Books, Audios, Videos and Guides
• Returns must be made within 45 days of receipt.
• Ship the product(s) by UPS or United States Postal Service (media mail).
• Please include the invoice or packing slip with the return.
• Return unopened or damaged items to:
DrDryland.Com
Returns Dept.
PO Box 670
Ashland, OR 97520
If you receive any product that was shipped in duplication or if you did not receive the item you requested, please contact our Service Center at 541-773-2233, ext 315 or use our contact page by clicking here.
